Industries
Phone audio for real estate agencies
On a Saturday the office is empty and the phone is at its busiest. Buyers want inspection times, a tenant wants a repair seen to, and someone is ringing about an appraisal.
Why it matters here
The busiest phone day is the day nobody is at the desk
Saturday callers are standing outside a property
They want the open home time and they want it now, and the whole team is at inspections or an auction. A recording that says where inspection times are listed and when the office reopens does the job the front desk cannot.
Sales and property management share one number
A buyer enquiry, a tenancy application and a blocked toilet all ring the same line. A menu sorts them in about five seconds and keeps a maintenance call out of a listing conversation.
Urgent repairs come in after hours
No hot water on a Friday night, a lock that will not close. Tenants need to hear what counts as urgent, how to report it, and what to do while they wait for a tradesperson.
The appraisal call is the one you cannot lose
An owner testing the water will not wait long and will not leave a message twice. Make it obvious how an appraisal is booked and who handles them.
IVR / Menu
An example script
The shape and the level of detail that tends to work for real estate agencies. The business is invented and the words are only a starting point — yours are written in the studio.
Thank you for calling Bramley Property. For sales, open home times and buyer enquiries, press one. For property management, including rental applications and routine repairs, press two. For an urgent repair outside office hours, press three. Inspection times for every listing are on our website and updated each Friday afternoon.
What to mention in yours
- Where open home and auction times are published, and how often they are updated.
- How a tenant lodges a routine maintenance request, and what counts as an urgent repair.
- Who handles appraisals and how an owner books one.
- Your hours across the weekend, which are rarely the hours on the front door.
You write the words, or edit what the assistant drafts, so what your callers hear is your decision rather than ours.
Questions
Before you start
Pick from the Australian voices, and take a five-second preview of your own audio. Your download is prepared for your phone system, and pricing is one payment for the recording you make.
Elsewhere
Other industries we have written for
The studio is the same for every business. What belongs in the script is not.
- Dental practices
- Medical clinics
- Plumbers
- Electricians
- Accountants
- Law firms
- Veterinary clinics
- IT support companies
- Managed service providers
- Mechanics and workshops
- Builders and construction
- Physiotherapy clinics
- Aged care providers
- Insurance brokers
- Financial advisers
- Restaurants, cafes and venues
- Hair and beauty salons
- Gyms and fitness studios
- Retail stores
Create a message for your agency.
Start from a blank page or let the assistant draft it. Either way you hear five seconds of your own audio before you decide anything.
No account needed. Payment comes after the preview, not before.