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Industries

Phone audio for restaurants, cafes and venues

The phone rings hardest at the exact moment nobody can answer it. A recording that gives the hours, points bookings online and catches the function enquiry is worth a staff member on a Friday night.

Start your recordingHear the Australian voices

Why it matters here

The phone rings during service

  • Service is the busiest hour and the worst one to answer in

    Seven in the evening on a Saturday is when the calls come and when nobody can take them. Whatever plays instead is doing the work, and at the moment for most venues that is a ring tone.

  • Half the calls are simply the hours

    Public holiday trading changes constantly and people ring to check rather than trust a website. A recording you can change on the morning of a long weekend answers it for everyone who rings that day.

  • A function enquiry is worth catching properly

    A Christmas party for thirty is worth many times a table for two, and it is the call most likely to go unanswered during service. Give it a clear path, an email address and the promise of a call back.

  • Most bookings would rather be online anyway

    Tell people where to book and the phone gets quieter without anybody being turned away. Keep the phone for the bookings that genuinely need a conversation.

After Hours

An example script

The shape and the level of detail that tends to work for restaurants, cafes and venues. The business is invented and the words are only a starting point — yours are written in the studio.

Thanks for calling the Harbourview. We are closed at the moment. We serve lunch from midday Wednesday through to Sunday, and dinner from five. Our hours over public holidays are always on our website. Tables for up to eight can be booked online at any hour. For a larger group or a function, leave a message with your name and the date you have in mind and we will call you back in the morning.

What to mention in yours

  • Your trading hours, and how they differ over public holidays.
  • Where to book online, and the group size that needs a phone call.
  • Who handles functions, and the quickest way to reach them.
  • Parking, accessibility, and whether you take walk-ins.

You write the words, or edit what the assistant drafts, so what your callers hear is your decision rather than ours.

Questions

Before you start

Pick from the Australian voices, and take a five-second preview of your own audio. Your download is prepared for your phone system, and pricing is one payment for the recording you make.

Elsewhere

Other industries we have written for

The studio is the same for every business. What belongs in the script is not.

Create a message for your venue.

Start from a blank page or let the assistant draft it. Either way you hear five seconds of your own audio before you decide anything.

Create my audioSee pricing

No account needed. Payment comes after the preview, not before.