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Phone audio for gyms and fitness studios

Your doors may be open around the clock while the desk is staffed for six hours of it. Most of your calls land in the other eighteen.

Start your recordingHear the Australian voices

Why it matters here

Open all hours, staffed for a few

  • Access hours and staffed hours confuse everyone

    A caller at eight in the evening wants to know whether they can get in and whether anyone will be there. Those are two different answers and most gym recordings give neither.

  • A membership question is a sales call

    Minimum term, joining fee, what happens if they move away. Answered honestly in the recording, people arrive at the desk ready to sign rather than ready to negotiate.

  • The timetable changes and nobody checks the website first

    They ring. A recording that says where the current timetable lives, and that it is always current there, redirects the majority of those calls permanently.

  • How to pause or cancel is a trust question

    Gyms have a reputation for making this difficult. Saying plainly how it works, out loud, on your own phone line, is a straightforward way to sound unlike the ones that do not.

Welcome Greeting

An example script

The shape and the level of detail that tends to work for gyms and fitness studios. The business is invented and the words are only a starting point — yours are written in the studio.

Thanks for calling Ironbark Fitness. The gym is open to members around the clock with your access tag. The front desk is staffed on weekdays from six until eleven in the morning, and again from four until eight in the evening, and on Saturday mornings. The current class timetable is always on our website and in the member app. If you are thinking about joining, come in during staffed hours and we will show you through. No appointment needed.

What to mention in yours

  • Access hours and staffed hours, said as two separate things.
  • Where the current class timetable lives.
  • Minimum term, joining fee, and how a membership is paused or cancelled.
  • Whether a tour or a trial needs to be booked.

You write the words, or edit what the assistant drafts, so what your callers hear is your decision rather than ours.

Questions

Before you start

Pick from the Australian voices, and take a five-second preview of your own audio. Your download is prepared for your phone system, and pricing is one payment for the recording you make.

Elsewhere

Other industries we have written for

The studio is the same for every business. What belongs in the script is not.

Create a message for your gym.

Start from a blank page or let the assistant draft it. Either way you hear five seconds of your own audio before you decide anything.

Create my audioSee pricing

No account needed. Payment comes after the preview, not before.