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Examples

Hear it, then read the words

Complete recordings for each kind of phone audio, read by Australian voices, with every script written out underneath. Every business named here is invented.

Example recordings

One worked example for each kind of recording

Play each one, and read the words underneath it. Borrow what fits your business and change the rest.

Every business named on this page is invented. These recordings are made to demonstrate, not taken from a customer.

  • Music On Hold

    Voice on its own

    Plays while a caller waits. Most practices run two or three of these so the loop does not come around too quickly.

    11 seconds · Read by Natasha

    “Thanks for calling Harbour Dental. Our team is with another caller and will be with you shortly. If you are calling about an appointment, you can also book through our website at any time.”

    Written for
    Harbour Dental (Dental practice)
    Aim for
    1 to 3 minutes of speech
  • Welcome Greeting

    Voice on its own

    The first thing a caller hears, before the phone rings anywhere in the clinic.

    7 seconds · Read by Freya

    “Thank you for calling Corella Street Veterinary. Please hold, and one of our nurses will be with you in a moment.”

    Written for
    Corella Street Veterinary (Veterinary clinic)
    Aim for
    8 to 25 seconds
  • After Hours

    Voice on its own

    Answers the phone outside your opening hours, so nobody rings out to silence.

    12 seconds · Read by Darren

    “You have reached Westbank Plumbing outside our opening hours. We are open Monday to Friday, seven until four. If you have a burst pipe or a gas leak, stay on the line and you will be put through to our on-call plumber.”

    Written for
    Westbank Plumbing (Plumber)
    Aim for
    10 to 30 seconds
  • IVR / Menu

    Voice on its own

    Sends a caller to the right desk without anyone having to transfer them.

    15 seconds · Read by William

    “Thank you for calling Ridgeway Accountants. For tax returns and lodgement dates, press one. For bookkeeping and payroll, press two. For accounts and invoices, press three. To speak with reception, press zero.”

    Written for
    Ridgeway Accountants (Accountant)
    Aim for
    10 to 40 seconds
  • Voicemail

    Voice on its own

    What a caller hears at the point they decide whether to leave a message or hang up.

    11 seconds · Read by Tim

    “You have reached the voicemail for Kembla Fitness. Leave your name, your number and a short message, and we will call you back when the gym reopens at half past five tomorrow morning.”

    Written for
    Kembla Fitness (Gym)
    Aim for
    8 to 25 seconds

Before and after

A recording is not the same thing as a production

The same sentence, in the same voice, twice. First as the voice comes out of the studio, then after it has been levelled, timed and finished for a phone line.

Before

Raw voice

Loud in places, quiet in others, and it starts and stops abruptly. On a phone line that is the version a caller reaches for the volume during.

After

What you get

One consistent level from the first syllable to the last, room to begin and end, and clean edges so a looping message does not click.

Corella Street Veterinary is invented, and both recordings were made for this page. The words are the same in each, so the only thing that changes between them is the finishing.

Your own words

These are ours. The one that matters is yours

The recordings above are demonstrations of invented businesses. They show you the voices and the standard of the finished work, but they cannot tell you how your own message will sound, because your message is not written yet.

That part costs nothing. Write your script, or have it drafted, pick a voice, and hear five seconds of your own audio finished exactly the way the complete recording will be. Take a new one as often as you like while you change your mind about the wording. You pay only when it sounds right.

Hear five seconds of your own

By trade

What different businesses put in the message

The structure barely changes from one business to the next. What changes is the handful of things a caller most often rings to ask about, so those are the things worth saying while they wait.

Accountants
Lodgement dates, what to bring, who to ask for.
Lawyers
Calm hold messages and clear after-hours cover.
Medical clinics
Appointments, billing, and what to do in an emergency.
Dentists
Opening hours, emergency advice, new-patient information.
Trades
Callback information for the hours you are on the tools.
Construction
Site contacts, delivery instructions, safety notices.
Real estate
Inspection times and which agent handles what.
Automotive
Service bookings, parts enquiries, courtesy car details.
Retail
Trading hours, stock enquiries, online order help.
Professional services
A consistent first impression on every call.
Managed IT
Support hours, priority lines, how to log a ticket.
Multi-location businesses
One recording that sounds the same at every branch.

If you would rather not start from a blank page, the assistant in the studio will draft a script from your business name or your website address, and you can edit every word of it afterwards.

Make your phone sound like your business

Start from a blank page or let the assistant draft it. Either way you hear five seconds of your own audio before you decide anything.

No account needed. Payment comes after the preview, not before.