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Industries

Phone audio for hair and beauty salons

Your hands are busy and the front desk is empty. What the caller hears while it rings decides whether they book with you or keep scrolling.

Start your recordingHear the Australian voices

Why it matters here

Every pair of hands is busy

  • The busiest hours are the least answerable

    Thursday evening and Saturday morning are when the phone rings and when every chair is full. Those calls are new bookings more often than not, which makes them the expensive ones to miss.

  • How much is a colour has no single answer

    A number quoted over the phone is either wrong or too high. A recording that explains pricing depends on length and thickness, and that a consultation costs nothing, is more honest and books more people than either.

  • No-shows are the real cost of a busy book

    An empty chair on a Saturday cannot be resold at short notice. A policy said plainly in the recording, before the booking is made, is far easier to hold to than one produced afterwards.

  • Most callers would happily book themselves

    They ring because they do not know they can do it online, or cannot find where. One line on hold moves a good share of them across, and the phone gets quieter for the calls that need a person.

Music On Hold

An example script

The shape and the level of detail that tends to work for hair and beauty salons. The business is invented and the words are only a starting point — yours are written in the studio.

Thanks for holding, we are just with a client. You can book any service on our website at any hour, and you will see the next available times for each of our stylists as you go. Colour appointments begin with a short consultation so we can quote properly, because the price depends on the length and thickness of your hair, and there is no charge for that consultation. We ask for a day of notice to change an appointment, which lets us offer the time to somebody else.

What to mention in yours

  • Where to book online, and whether a deposit is needed.
  • How colour is quoted, and whether a consultation is free.
  • The notice you ask for on a change or cancellation.
  • What happens if somebody arrives late.
  • Your quietest times, for callers who can come then.

You write the words, or edit what the assistant drafts, so what your callers hear is your decision rather than ours.

Questions

Before you start

Pick from the Australian voices, and take a five-second preview of your own audio. Your download is prepared for your phone system, and pricing is one payment for the recording you make.

Elsewhere

Other industries we have written for

The studio is the same for every business. What belongs in the script is not.

Create a message for your salon.

Start from a blank page or let the assistant draft it. Either way you hear five seconds of your own audio before you decide anything.

Create my audioSee pricing

No account needed. Payment comes after the preview, not before.