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Phone audio for builders and construction companies

Half your callers are standing on a site and half are thinking about starting one. The office is often empty, which makes the recording your receptionist for most of the day.

Start your recordingHear the Australian voices

Why it matters here

The office is empty because everyone is on site

  • The people who can answer are not near a desk

    A builder with three jobs running takes calls between a slab pour and a site meeting. A recording that handles the first thirty seconds means fewer calls returned in the evening.

  • Three kinds of caller, three different needs

    A client in the middle of a build wants their project manager. A supplier wants accounts. Someone thinking about an extension wants to know whether you take that sort of work. Sorting them at the front door saves everyone a transfer.

  • Lead times save you the calls you do not want

    If you are booked out well ahead, saying so plainly stops the calls from people who need someone next month, and it makes you sound in demand rather than unavailable.

  • Licence and insurance questions come up constantly

    Careful clients ask for a licence number and proof of insurance before they will meet you. Answering it in the recording is faster than answering it forty times, and it reassures the ones who were too polite to ask.

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An example script

The shape and the level of detail that tends to work for builders and construction. The business is invented and the words are only a starting point — yours are written in the studio.

You have reached Halloran Building. If you are working on one of our sites and need the site supervisor, press one. For deliveries, supplier accounts and invoices, press two. If you are enquiring about a new build or an extension, press three and leave your details. We return those calls each afternoon, and we are currently booking new work from early next year.

What to mention in yours

  • Your builder licence number, and where a client can see your insurance details.
  • How someone on a site reaches the right supervisor quickly.
  • The lead time you are honestly working to.
  • What happens at a first meeting or a quote, and whether it is charged.

You write the words, or edit what the assistant drafts, so what your callers hear is your decision rather than ours.

Questions

Before you start

Pick from the Australian voices, and take a five-second preview of your own audio. Your download is prepared for your phone system, and pricing is one payment for the recording you make.

Elsewhere

Other industries we have written for

The studio is the same for every business. What belongs in the script is not.

Create a message for your building company.

Start from a blank page or let the assistant draft it. Either way you hear five seconds of your own audio before you decide anything.

Create my audioSee pricing

No account needed. Payment comes after the preview, not before.